Shangri-La - Signature Candle (Eucalyptus + Lavender + Lemongrass)

• Volume: 8 oz of all-natural goodness.
• Sustainable Ingredients: Crafted with pure, ethically-sourced Essential Oils blended perfectly with eco-friendly Soy Wax.
• Extended Burn Time: Enjoy approximately 30+ hours of aromatic indulgence.
• Eco-Conscious Wick: Made with cotton for a cleaner, longer-lasting burn.
• Innovative Packaging: Topped with a unique wildflower seed paper dust cover, our candle brings warmth to your space and allows you to plant a piece of beauty back into the earth.

• Eco-Friendly Practices: Committed to environmental stewardship, we use recyclable packaging and adopt plastic-free shipping methods, reinforcing our pledge to sustainability.
• Transparent and Natural Ingredients: We believe in the power of transparency. Every ingredient is carefully selected for its natural wellness benefits, ensuring our non-toxic candles are clean-burning and 100% natural.
• Quality Craftsmanship: Each candle is a result of our team's artisanal work, hand-poured with precision and care. We promise a premium experience that aligns with our high standards of quality and craftsmanship.

Care:

• Allow the wax to form an even melted pool across the entire candle surface before extinguishing. This prevents tunneling and ensures an even burn every time.
• Our self-trimming wicks naturally curl and trim themselves to about 1/8-1/4" tall. If the wick is longer, please trim it before lighting to maintain an optimal burn.
• Remember, soy wax candles have a "memory." The next time you light the candle, it will only burn as wide as the previous burn.

Safety:

• Caution: Failure to follow instructions could result in a fire hazard or injury.
• Keep wax free of matches, wick trimmings, or other flammable materials.
• Keep wick centered and trimmed to 1/8" to ensure even burning and prevent the flame from becoming too large.
• Burn only on a stable, heat-resistant surface for no more than 4 hours at a time.
• Keep out of drafts.
• Discontinue use when only 1/4" of wax remains at the bottom.
• Do not move the candle while burning or if the wax is hot.
• Keep out of reach of children and pets.
• Never leave a burning candle unattended.

Free Shipping

• Free shipping on orders over $74 within the contiguous U.S.

Domestic Shipping

• Ships from Austin, TX within 3-5 business days (unless otherwise noted).
• Standard delivery: 2-5 business days.
• Expedited 2-Day Shipping available at checkout.
• Tracking info sent via email once shipped.

International Shipping

• Ships to all 50 U.S. states, U.S. Territories, and Canada.
• Shipping methods and fees shown at checkout.
• Import duties may apply (not covered by us).

Payment Methods

• We accept Visa, MasterCard, American Express, Discover, PayPal, and Afterpay.
• Sales tax applied to Texas orders at local rates.
• Learn more about Afterpay in our FAQ.

Returns & Exchanges

• 30 days to change your mind. Refund of your eligible product purchase price.
• Not happy? Email customercare@slownorth.com within 30 days of delivery for a refund of the amount paid for eligible products, plus applicable product tax, to your original payment method.
• For scent-preference or change-of-mind refunds, we refund the amount paid for eligible products after discounts, plus applicable product tax, to the original payment method. Original shipping charges are nonrefundable, even when no return is required.
• In most cases, we won't ask you to send it back. Already used it, or it's under $50? We'll just refund you.
• Unused and $50 or more? We'll send a prepaid return label and cover the shipping (US orders).
• No restocking fees. Prefer a different scent? We'll swap it instead.
• Sale items are final sale. Purchases from Nordstrom, our stockists, Amazon or Etsy go back to that store.

Damage Claims

• Report Damage: Contact us within 7 days.
• What to Provide: Email customercare@slownorth.com with your order number, description of the damage, and photos of both the inside and outside of the package.

Missing or Stolen Packages

• We’re not responsible for lost or stolen packages once they’re scanned by the carrier.
• Track Your Package: Check for updates on your tracking link.
• Contact the Carrier: Reach out if your package is marked as delivered but missing.
• Safe Delivery: Consider shipping to an address where someone is always present to receive your delivery.