Shipping & Exchanges

Free Shipping:

• FREE SHIPPING on all orders over $49 within the contiguous U.S.

Domestic Shipping:

• Ships from Austin, TX within 3-5 business days (unless noted).
• Standard delivery typically arrives within 2-5 business days.
• Expedited 2-Day Shipping available at checkout.
• Email notification with tracking information once shipped.

International Shipping:

• Ships to all 50 U.S. states, U.S. Territories, and Canada.
• Shipping methods and fees indicated at checkout.
• Import duty charges may apply at customs (not covered by us).

Payment Methods:

• Accepts Visa, MasterCard, American Express, Discover, PayPal, and Afterpay.
• Sales tax applied on Texas orders at local rates.
• More on Afterpay in our FAQ.

Satisfaction Guarantee:

• Our promise to you: 100% satisfaction guaranteed!
• We want you to love your Slow North goods as much as we loved making them for you.

Exchanges & Returns:

• If you’re not completely satisfied with your purchase, please contact our Customer Care team at customercare@slownorth.com within 30 days of receiving your order.
• Proof of purchase is required to process your request.