Winter Woods - Signature 3-Wick Candle (Seasonal)

• Volume: 17 oz of all-natural goodness.
• Sustainable Ingredients: Crafted with pure, ethically-sourced Essential Oils blended perfectly with eco-friendly Soy Wax.
• Extended Burn Time: Enjoy approximately 50+ hours of aromatic indulgence.
• Eco-Conscious Wicks: Made with three cotton wicks for a cleaner, longer-lasting burn.
• Thoughtful Packaging: Topped with a black metal lid, our candle brings warmth to your space and allows you to reuse the vessel as a storage container at the end of its life.

• Eco-Friendly Practices: Committed to environmental stewardship, we use recyclable packaging and adopt plastic-free shipping methods, reinforcing our pledge to sustainability.
• Transparent and Natural Ingredients: We believe in the power of transparency. Every ingredient is carefully selected for its natural wellness benefits, ensuring our non-toxic candles are clean-burning and 100% natural.
• Quality Craftsmanship: Each candle is a result of our team's artisanal work, hand-poured with precision and care. We promise a premium experience that aligns with our high standards of quality and craftsmanship.

Care:

• Allow the wax to form an even melted pool across the entire candle surface before extinguishing. This prevents tunneling and ensures an even burn every time.
• Our self-trimming wicks naturally curl and trim themselves to about 1/8-1/4" tall. If the wick is longer, please trim it before lighting to maintain an optimal burn.
• Remember, soy wax candles have a "memory." The next time you light the candle, it will only burn as wide as the previous burn.

Safety:

• Caution: Failure to follow instructions could result in a fire hazard or injury.
• Keep wax free of matches, wick trimmings, or other flammable materials.
• Keep wick centered and trimmed to 1/8" to ensure even burning and prevent the flame from becoming too large.
• Burn only on a stable, heat-resistant surface for no more than 4 hours at a time.
• Keep out of drafts.
• Discontinue use when only 1/4" of wax remains at the bottom.
• Do not move the candle while burning or if the wax is hot.
• Keep out of reach of children and pets.
• Never leave a burning candle unattended.

Free Shipping

• Free shipping on orders over $74 within the contiguous U.S.

Domestic Shipping

• Ships from Austin, TX within 3-5 business days (unless otherwise noted).
• Standard delivery: 2-5 business days.
• Expedited 2-Day Shipping available at checkout.
• Tracking info sent via email once shipped.

International Shipping

• Ships to all 50 U.S. states, U.S. Territories, and Canada.
• Shipping methods and fees shown at checkout.
• Import duties may apply (not covered by us).

Payment Methods

• We accept Visa, MasterCard, American Express, Discover, PayPal, and Afterpay.
• Sales tax applied to Texas orders at local rates.
• Learn more about Afterpay in our FAQ.

Satisfaction Guarantee & Exchanges

• 100% satisfaction guaranteed!
• If you’re not completely happy, contact us within 30 days for exchanges or store credit (no cash refunds). Proof of purchase required. You are responsible for shipping fees and returning the unused product to us, with no restocking fee. 

Damage Claims

• Report Damage: Contact us within 7 days.
• What to Provide: Email customercare@slownorth.com with your order number, description of the damage, and photos of both the inside and outside of the package.

Missing or Stolen Packages

• We’re not responsible for lost or stolen packages once they’re scanned by the carrier.
• Track Your Package: Check for updates on your tracking link.
• Contact the Carrier: Reach out if your package is marked as delivered but missing.
• Safe Delivery: Consider shipping to an address where someone is always present to receive your delivery.